Terms and Conditions

Last Updated: 09 January, 2025

Introduction

These Terms and Conditions ("Terms") govern your use of services provided by Platin Agentur LLC ("Platin Agentur", "we", "us", or "our"), a company established in the state of Florida with registered address at 3833 Powerline Rd Suite 201, Fort Lauderdale, FL 33309. By using our services, you agree to these Terms. If you disagree with any part of the terms, you may not use our services.

Services

Platin Agentur LLC provides lead generation services, including sales prospecting campaigns via electronic mail (email). Our services include:

Creation of unique internet domains and email accounts
Sourcing of contacts for promotional activities
Copywriting of sales outreach messages
Automation of outreach to newly sourced contacts
Creation of marketing strategies
Ghostwriting LinkedIn posts & newsletters
Consulting business operations
Building automations

3. Eligibility

You must be at least 18 years old to use ColdIQ's services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age.

4. Subscription & Payment

4.1 Minimum Commitment: By engaging our services, you agree to a minimum commitment of three (3) months ("Minimum Term").
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4.2 Fees: You agree to pay the monthly fee as specified in your service agreement. Payments are processed via Stripe.
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4.3 Refund Policy: If you cancel within three (3) business days of signing up and no work has been performed, you will receive a full refund. After this period, all payments are non-refundable.
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5. Client Responsibilities

You are responsible for providing all necessary information, feedback, input, and approvals required for the successful performance of our services.

This includes, but is not limited to: ‍

Information about your company
Sample promotional materials
Goals for lead generation campaigns
Detailed answers to the ColdIQ onboarding form

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of service provision. This includes, but is not limited to, lead generation processes, client information, and the existence and content of the service agreement.

7. Data and Records Management

You are solely responsible for managing and storing the data and records related to the leads generated by our services. Platin Agentur LLC does not maintain data records or backup files.

8. Intellectual Property

All materials, including trademarks, copyrights, business processes, methods, documents, and designs provided by Platin Agentur LLC remain the property of Platin Agentur LLC.

9. No Warranty

Our services are provided "as is" without any warranty of any kind, either express or implied.

10. Limitation of Liability

Platin Agentur LLC will not be liable for any indirect, special, consequential, incidental, or punitive damages arising from the use of our services.

11. Indemnification

You agree to indemnify and hold Platin Agentur LLC harmless from any claims, actions, or proceedings arising from your breach of these Terms or your use of our services.

12. Termination

After the Minimum Term, either party may terminate the agreement by providing written notice at least ten (10) days before the end of the current billing period.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Florida. Any disputes will be resolved through arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules for Expedited Procedure.